FAQ

I want to come to one of your events! Do I have to buy a ticket?

Yes.

But I'm a DJ!

Good for you. But also, that's not a question. Next!

But that's a lot of money!

We get it. That's why we offer ticket aid to folks who need it. Go check out the information for Playa Del Fuego or Constellation.

Do I have to make an account?

Yep. Everyone attending our events needs 1. A ticket and 2. A signed waiver, this website lets us handle both things entirely digitally.

I am a person of many and/or variable names, what name should I use to register?

Because we use government issued IDs to check people into our events, your name on this site MUST match your government issued ID. If you legally change your name, you should also change it here.

Ok, so how can I pay?

We use PayPal as our payment processor and accept PayPal, Venmo, and most credit cards.

Oh, so do I need a PayPal or Venmo account?

Nope, you can just use a credit card if you want.

Do I have to sign a waiver?

Yes and you have to sign one for every minor you're bringing to the event.

How do I get my tickets?

Just go to the Tickets link under My Account. We do not issue physical tickets. You just show up at our event knowing the email address of your account and a physical (not a photocopy or photo!) government issued ID and we handle the rest.

Help! I'm not getting my emails!

Be sure to check your spam folder, but also we've heard that folks using Hotmail may have trouble getting our emails. If you're still having trouble, go check out our support page.

How do I get a refund?

You don't. Our tickets are not refundable but they are transferable (unlimited times, for free!). You can often find someone who wants to buy your tickets on the Facebook groups for our events.

I want to transfer a ticket to someone. How do you handle the payment?

We don't. That's up to the two of you to sort out and then transfer the ticket here on this very site.

I transferred a ticket to someone but now I want it back!

No problem. Just talk to them and they can transfer it back to you. Tickets can be transferred an unlimited number of times.

Ok, so... why Peacock?

Because at our second location in Delaware there was a farm next door and they had peacocks that would yell at everyone.

We're trying to bring the spirit of fancy, horny poultry screaming at you at six in the morning into the digital realm.

WHOA, this ticketing site is sexy!

That's also not a question, but you're damn right it is.

It was developed by the FirePony Creative Society Tech Committee and we have plans to release the code as open source in the future.

For more information contact tech@firepony.org.